Building trust with a new family

Starting with a new family is exciting — but also a little intimidating. The first few days and weeks are crucial for building trust, both with the parents and the child. It’s not just about following a schedule — it’s about showing that you’re reliable, warm, and invested in their child’s well-being.

Begin by asking thoughtful questions: What’s the child’s routine? What comforts them when they’re upset? What are their favorite activities? The more you know, the easier it is to settle in. For the child, consistency builds security. For the parents, clear communication shows professionalism and care.

Be on time, follow through, and don’t be afraid to check in if you’re unsure about something. Trust builds slowly, but small, reliable moments make a big difference.

Zuzo makes this process smoother from the start. Their platform matches nannies with families based on compatibility — caregiving style, values, and expectations. That alignment helps you walk into the role already one step ahead. You’re not starting from scratch with a family that might not get you — you’re entering a job where there’s already a solid foundation. And that means trust can grow faster, naturally, and with less stress for everyone involved.