How to Handle Conflicts or Concerns with Your Nanny

Even the best nanny relationships can hit rough patches. Maybe routines slip, communication feels off, or expectations aren't being met. The key? Address issues early, honestly, and respectfully.

Start with a calm conversation. Be specific about what’s bothering you (“I noticed snacks aren’t being limited like we discussed”), and invite your nanny’s perspective. Avoid blame — focus on shared goals, like your child’s well-being.

Most conflicts are rooted in miscommunication, not malice. Regular check-ins — even just 15 minutes weekly — help keep the relationship strong and clear. If problems persist, revisit your agreement or consider a more formal performance review.

When you hire through Zuzo, you're starting with someone who already matches your values and expectations. That alignment can reduce misunderstandings from the start. But if issues arise, we’re here with resources and support to help you navigate the next step — with confidence and care.